What Mobile Marketing Can Do For Your Company

By Adam Ruben


Things That You Need To Know About Mobile Marketing

Mobile marketing is one of the newest types of marketing, yet it actually incorporates elements of some of the oldest and well proven methods. Many of the same rules that apply to other kinds of marketing will apply to mobile marketing too. However, there are some noteworthy differences. This article presents some solid advice on getting the best from this brilliant advertising medium.

Enhance your text messages with other forms of communication. Make use of multi-channel marketing. One form communication isn't enough for today's audience. Each style of communication has its own set of pros and cons. This is why it is best to use more than one. Try sending direct mail, e-mail and a text right before something important happens.

Include messaging about standard message costs to any mobile marketing enrollment form. Many consumers now have unlimited messaging plans, but for those paying by the message or with a specific monthly limit, providing this message ensures they know they may see charges related to the messages they elect to receive from your business.

Make it easy for a customer to opt out of your messages. If a customer does not want to receive mobile messages from your business any longer, you should have a simple code they can text to you to remove themselves. Having a process that is too complicated can make people remove your business from their life all together.

Use your message recipient's real name. People like to feel important and recognized, and adding their real name to any messages you send out will give them those feelings. Making your customer feel like you are personalizing messages to them is a great way to make them feel welcome to your business.

Treat your customers like people. Instead of just bombarding them with sales information constantly, consider messaging them occasionally with relevant information to their everyday lives. If you find an interesting blog on saving money, for example, send them a link. This lets them know you are not just considering them to be a source of income for you.

Although slow to the start, mobile marketing is a great way to bring customers to your products. So do not panic. It just takes a little while longer to gain the trust of an on-the-go user since they don't typically follow links all day long.

Keep in mind that mobile marketing is targeted for keeping your current customers, not acquiring new ones. Current customers know your product, and are much more open to getting texts from you and trust your website. New customers will probably find you using a regular computer, though it won't take them long to sign up for texts.

Do not send SMS messages in all capital letters or add multiple exclamation points or question marks for emphasis. The SMS mobile environment is a very personal one. It's a small amount of text that is tied directly into a location on the mobile device where the user also receives personal communication. Writing messages in all caps or with crazy punctuation can be very off-putting. The all cap message feels like internet screaming and the multiple exclamation points can feel like you are trying to hard to sell your goods or services.

One way to build your mobile customer database is to offer them exclusive discounts or content that you are not sharing with everyone. You can have them sign up for texts and give them a 10% off coupon. This will encourage more people to sign up, and your mobile marketing efforts will pay off quickly.

Keep mobile marketing to regular business hours or your customers will think their receiving spam mail. Marketing customers at inconvenient times will cause them to delete the message and ignore future emails. Unless it's vital for a specific target audience send your emails at normal business hours.

Although it can sometimes be irritating, there is much potential when it comes to mobile marketing. Apply your mobile marketing efforts respectfully and consistently to get the best results. You will be rewarded with an expanding customer base and some exciting new avenues for your business to pursue.




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